Through the course, participants gain a better understanding of how to think about risk in everyday work, prepare for unwanted incidents and carry out good situation assessments. A central topic is communication that helps to de-escalate conflicts. The course provides simple, practical tools that contribute to a safer working day. It is based on the same method as our 2–3 hour in-person course, but in a simplified digital version. The online course also works well as a supplement to in-person courses and contributes to lasting competence development over time.
Access to the course is valid for one year, and the course can be taken as many times as desired by all employees in the organisation.
Course content:
- Introduction and risk assessment
- Legal aspects
- Preparations
- Situation assessment
- Communication
- Safety-enhancing measures during conversations
- Strain and aftercare
- Summary